Sunoco LP

Assistant Store Manager

Requisition ID
2017-51943
Category
Management

Overview

The Assistant Manager is responsible for assisting management with overall store conditions, in order to maximize guest services and store profitability. This manager will foster a coaching environment where employees want to excel, and are recognized for their achievements. The Assistant Manager must be scheduled to work separate shifts/days with the exception of one day a week. He/She will manage the facility in the absence of Facility Manager.

 

Cultivate a G•U•E•S•T in Mind Culture.
1. Focus on the wildly important.
2. Be a leader.
3. Be committed to the guest.

Responsibilities

  • Provides prompt, courteous customer service by discovering guest’s needs with management support.
  • Assists in planning and preparing of schedules.
  • Prepares shift reports and/or other reports as required by management. Completes DSR and shift analysis reports.
  • Assists and supports management in calculations of food consumption, and requests purchases of food products, supplies and equipment, as required.
  • Ensures accuracy of gasoline pump readings.
  • Supports in the cleaning of shelves, drives, dispensers, restrooms, store interior/exterior, and other designated areas.
  • Assists management in maintaining building, equipment and grounds.
  • May analyze financial data including but not limited to; profit and loss statements, shortage to identify business opportunities and increase of sales.
  • May analyze food service results and trends to determine the proper action plans, to leverage the stores food sales and address areas for improvement. Assists management with ordering and vendor check-in.
  • Works under the direction of the Item Level Inventory Specialist with inventory audits. Contributes in price counting inventory, pricing, stocking and rotating merchandise.
  • Conducts competitors survey at the direction of management using personal vehicle.*
  • Effectively reacts to and reports customer complaints tactfully and promptly.
  • Addresses and follows company policy and procedures and all laws governing restricted beverage and tobacco sales.
  • Performs service transactions in accordance with company policy such as alcoholic beverage & tobacco sales; lottery sales & redemptions; vendor coupons redemptions; Company approve credit card charges, etc.
  • Follows credit card, money order, and check cashing policies.
  • Effectively manage employees during absence of manager; addressing employee relations issues and follow through; communicate employee relations problems to management for further handling.
  • Safeguarding cash and merchandise; follow company robbery prevention and reaction procedures as provided in the emergency response and reporting procedures and policy manual.
  • Reports and follows policies and procedures established to prevent loss of cash and merchandise due to actions by employees, vendors and/or customers.
  • Ensures the bank deposits are made daily. Follows proper cash handling procedures in accordance with company policies.
  • Ensures and eliminates safety hazards; reporting unsafe acts or conditions to management. Prepares required accident/incident report, immediately reporting such activity to management.
  • Operates cash register and all point-of-sale equipment efficiently.
  • Efficiently manage the merchandising of the facility by directing sales promotions, implementing new programs, and communicating to vendors and other appropriate personnel on marketing activities. Using suggestive selling techniques.
  • Assists in recruiting, hiring, training, and coaching to develop top performing employees. Assists management with applicant screening process.
  • Carry out employee responsibilities in addition to management responsibilities, as required.
  • Maintains personal appearance in accordance with company uniform and personal appearance policy for Assistant Manager.
  • Performed other duties as assigned.

Qualifications

Qualifications

  • Must be at least 18 years or older to apply.
  • High School diploma or GED required. Two year degree or above desired.
  • A minimum of one year in retail, fast food, or sales experience is required.
  • Maintains current food handler and food safety certification as required by county.
  • A valid drivers license is required to perform banking responsibilities and to conduct competitor surveys. Reliable transportation and valid automobile insurance is required
  • Employees are subjected to motor vehicle checks in accordance with company policies if required to drive.
  • Ability to perform essential duties..
  • Must be authorized to work in the United States.

Knowledge and Skills

  • Demonstrate skills in leadership, customer service and team development.
  • Demonstrate ability to communicate effectively with guests and employees on a daily basis.
  • Ability to exercise sound judgement when receiving assignments, due dates, and general procedure.
  • Excellent oral and written communications, and interpersonal skills.
  • Ability to read and interpret documents such as rules, operations, reports, maintenance instructions and procedure manuals.
  • Ability to perform four basic arithmetic operations. (add, subtract, multiply, divide)
  • Ability to work with all levels of management with minimum support.
  • Proficient in Microsoft Office Suite of Tools (Microsoft, Word, Excel and Outlook), PDI/Verifone/Topaz experience preferred.

Physical Functions

  • Must be able to stand and/or walk for full shift, in addition to occasionally lift and/or carry up to 50 pounds from ground, to overhead and/or 60 pounds from ground to waist level (assisting in stocking/maintaining inventory levels.)
  • Ability to push, and pull with arms up to a force of 128 pounds (i.e., utilizing hand truck.)
  • Ability to bend at the waist with some twisting, up to one hour of the workday.
  • May be required to climb a ladder and/or stool, kneel or crouch to retrieve materials.
  • Ability to grasp, reach, and manipulate objects with hands.

Working Conditions

  • Employee performs approximately 95% of work indoors. Outside work will be required.
  • Employee is exposed to intermittent indoor cold temperature extremes when working in the walk-in cooler and/or freezer.
  • Reasonable workplace accommodations will be made for people with a disability.

 

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