Sunoco LP

Assistant Restaurant Manager

Requisition ID
2017-49125
Category
Management

Overview

With management team, the Assistant Restaurant Manager ensures that the overall store condition complies with company standards including: store cleanliness, food service, customer service, and merchandising- thereby maximizing store profitability, expense control, inventory levels, and shortage control. Fosters a coaching environment where team members want to excel and are recognized for their achievements while managing daily food operations.

 

Cultivate a G•U•E•S•T in Mind Culture.
1. Focus on the wildly important.
2. Be a leader.
3. Be committed to the guest.

Responsibilities

Essential Duties and Responsibilities

  • Provides prompt, courteous customer service by discovering customer needs and management support, by ensuring that every experience will be fast, friendly, and delicious.
  • Plans and prepares work schedules to provide the best possible level of customer service and floor coverage.
  • Assists and supports management in calculations of food consumption, and requests purchases of food products, supplies and equipment, as required.
  • Assists in analyzing financial data including but not limited to profit and loss statements, shortage to identify business opportunities and increase of sales.
  • Assists in analyzing food service results and trends to determine the proper action plans, to leverage the stores food sales and address areas for improvement. Maintains 100% in-stock efficiency on top selling items.
  • Oversees and may assist in preparing food items per required menus and recipes.
  • Assists and supports management to promote strong sales, by focusing on the Team. Assist in recruiting, hiring, training, and coaching to develop top performing team members. Ensures team members are current on product offerings and promotions.
  • Coaches and supervises team members in all store responsibilities, and teaches them how to handle difficult and complicated situations by fostering a Team environment. Supervises Head Cook and Restaurant Associates.
  • Inspire, assign and guide Team members to provide a fast, friendly and delicious service to customers, by creating a working environment that upholds the goals and brand image.
  • Follows company dress code standards as specific for Assistant Restaurant Manager.

Performed other duties as assigned.

 

Qualifications

Qualifications

  • High School diploma or GED required.
  • Two (2) year degree or above is strongly preferred.
  • A minimum of two (2) years of retail, fast food or sales supervision experience is preferred.
  • Maintain current Food Handler and food Safety Certifications as required by County.
  • Ability to perform essential duties and to work in the conditions listed below. 
  • Ability to work with equipment, tools and materials listed below.

Knowledge and Skills

  • Demonstrates exemplary skills in leadership and customer service.
  • Demonstrates ability to develop and promote team members.
  • Demonstrates ability to utilize profit or loss reports and other store reports to affect change.
  • Proficient computer knowledge (Microsoft, Word, Excel, etc.)
  • Demonstrate ability to communicate effectively with customers and team members on a daily basis where social sensitivity and effective interpersonal skills are necessary.
  • Ability to exercise sound judgment when receiving assignments in the form of results expected, due dates, and general procedures.

Physical Functions

  • Must be able to stand and/or walk up to eight hours per day.
  • Ability to occasionally life and/or carry up to 30 pounds for ground to overhead, or 40 pounds from ground to waist level, up to thirty minutes of workday (i.e., to assisting in stocking/maintaining inventory levels.)
  • Ability to lift and/or carry up to 60 pounds from ground to waist level (i.e., replenish soda fountain syrups.)
  • Ability to push and pull with arms up to a force of 20 pounds (i.e., utilizing hand truck.)
  • Ability to bend at the waist with some twisting up to one hour of the workday.
  • Ability to grasp, reach and manipulate objects with hands up to all day. This handwork requires eye-hand coordination and may require bilateral coordination of hands, up to four hours of the workday.
  • May be required to climb a ladder to store or retrieve materials and/or place or remove signs.

Work Schedule

  • Committed to work assigned hours.
  • Must be able to work flexible hours (night, weekends, holidays, and perhaps on-call duty.)
  • Stores operate 24 hours a day, 7 days a week.

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